BEST PRACTICES

HOW TO FIND & HIRE THE RIGHT EMPLOYEES FOR SMALL BUSINESSES

Written by: Janet Attard, Business-Know-How

Finding the right employee to fill a job is a challenging task for any business. Large companies have entire Human Resources departments devoted to recruitment- departments with trained staff who have a variety of tools to assist them, including access to costly executive recruiting firms, psychological profiling experts and even relocation specialists.

But small businesses don’t have these resources. In a small business, most often it is you, the owner, or a trusted assistant who takes on the role of recruiter, human resources director, background investigator, benefits administrator, psychologist, and supervisor.

How To Find And Hire The Right Employees For Your Small Business has been designed to take the mystery and guess work out of finding and hiring employees. The book provides you with specific procedures to follow at each step of the recruiting and hiring process and will help you avoid the most common hiring pitfalls. It will help you simplify and organize the hiring process whether you are hiring your first employee or your 20th. 

To view and download the entire document, click on the button below.

10 INTERVIEW QUESTIONS TO ASK WHEN HIRING FOR YOUR SPA

Written by: Spa Executive

When assessing talent to join your staff, some interview questions will tell you more than others. Here are 10 questions to ask when interviewing a new team member for your spa.

Interviewing for a new hire? What questions should you ask to ensure you find the best person?

By the time you get to the interview stage, you already know a few things about the candidate. If you’re hiring a massage therapist, for example, you should know what type of massage they’re proficient in, their work history, education, and more. You know enough to think this candidate might be a good fit for your open position. 

To view the entire article and download the Candidate Interview Questions tool, click on the button below. 

SPA SALES STRATEGY

Written by: Kayla Childress, Founder & World Changer, Mindful Luxury Consulting

Mindful Luxury is a beauty consulting firm, led by industry veterans, Kayla Childress and Tracy Aschenbrenner. They partner with premiere beauty brands on an executive level to help them thrive in this highly competitive environment. 

Working closely with their brand partners,  Mindful Luxury skillfully crafts the ideal break through sales & distribution strategy that builds a path to longevity and sales growth. With a well-earned network of buyers, Mindful Luxury establishes the most productive distribution channel and develop a comprehensive roll-out approach for your company. When business dictates, they manage and guide brands to the best expanded support option for sell thru in the industry within our resources.

In this presentation Mindful Luxury founder, Kayla Childress, delves into strategies that build a path to longevity and sales growth, proving vial to long-term business success for brands and spas alike.

To view and download the entire document, click on the button below.

REFERRAL PROGRAMS

Written by: Holleigh Alexander-Ramsey | Founder & CEO, Spalign Concepts, LLC

When planing a strategy for increasing your spa’s revenues, consider implementing a referral program for ways to partner with other businesses in your area to promote (or refer) your services to their customer.

The purpose of a referral program is to drive top line revenue through the bookings of spa appointments by the concierges and/or at the recommendation of other business including other hotels, restaurants, retailers, residential clubs, etc. within your community.

An effective incentive program benefits both your business and theirs as a way of creating that sense of loyalty with those invested in your “backyard”. Local support undoubtedly are the building blocks for a firm foundation of long-term success for your business.

To view and download the entire, customizable document, click on the button below.

SPA BLUEPRINT FOR REOPENING

Written by: NorCA Spa Professionals Network

The Northern California Spa Professionals Network (NorCal SPA), a new organization of 30 spa and resource professionals dedicated to shared resources and public education about the benefits of healthy lifestyles, has created the following comprehensive blueprint designed to help spas recapture their business in the wake of the COVID-19 pandemic.

The new guidelines, which can be customized to fit any type or size of spa, represent an unprecedented collaboration among the region’s top resort and spa destinations. The guidelines provide a unique resource for spas to create best-practice protocols to help return to business in a seamless, organized and safe way. 

To view and download the entire, customizable document, click on the button below.