As a benefit to our Partner Members, we provide educational courses and resources relevant to all positions within our industry. Upon completion of the education courses, these newly developed skills will increase the following: employee retention, increased revenue opportunities, improved guest experience.
Hosted by: Book4Time | Moderator: Sal Capizzi, Spa Executive
This webinar features an interview with Sonal Uberoi, best-selling author of “The Wellness Asset” and founder of Spa Balance Consulting. She’ll dive into the post-pandemic spa & wellness industry and share leading insights into how your business can take advantage of this new era of wellbeing!
In this webinar you’ll learn:
*This webinar is offered On-Demand for individual enrollments.
Clean Republic developed this course to expand your knowledge and insight on healthy, sustainable cleaning practices and techniques so that you can communicate this information effectively to your customers. Upon completion of the course, an online exam is available to test your staff, earning them an official certificate that can be showcased and promoted. Instill confidence in your customers that your business is Clean Republic Certified.
*This class is offered On-Demand for individual enrollments.
This continuing education course introduces you to the four types of ethics. The course expounds on one of the four types, Normative Ethics. Normative Ethics is the foundation for the comprehensive approach to the New Client and the three documents that solidify that approach; Statement of Informed Consent, New Client Intake and Business Policies. We will tell you what should be included in each document and why. We will show you how to create these documents and how to customize your documents to meet the individual needs of your practice. Upon completion of this course you will feel comfortable requiring your new client to complete these documents and will be able to field questions related to these documents. You will take comfort in knowing you are upholding the highest ethical standards set forth by our industry and will be able to address ethical concerns that may arise in your practice.
Please note: These are NCBTMB approved, self paced online home study courses and count as GENERAL home study credits.
*This class is offered On-Demand for individual enrollments.
Informed Consent is a process to obtain permission before conducting a massage on that person. The Statement of Informed Consent spells out that process from client check in to the client reschedule. It usually includes a massage description, philosophy on healing, the massage modalities you offer, benefits, fees, your draping policy, sanitation policy and an individual treatment plans and goals. This course will walk you through and show you how to customize your Statement of Informed Consent.
Please note: These are NCBTMB approved, self paced online home study courses and count as GENERAL home study credits.
*This class is offered On-Demand for individual enrollments.
It is important to have your client complete the New Client Intake because it will give you a look into your clients life and start to paint the picture that will become your basis for massage plan. We will talk about what you should include in your New Client Intake including general questions and present and past medical history. We will show you why you need to include reason for visit, medications, past surgeries and areas of pain. We will show you how to create and customize your New Client Intake to meet the individual needs of your practice. Upon completion of this course you will feel comfortable requiring your new client to complete the New Client Intake and will be able to field questions related to this document.
Please note: These are NCBTMB approved, self paced online home study courses and count as GENERAL home study credits.
*This class is offered On-Demand for individual enrollments.
Your Business Policies is where you map out your expectations and boundaries for all things business. We will cover why you need to include information on types of payments you accept, a cancellation policy and Electronic Etiquette. Plus much more on what else should be included in a Business Policies Document and why. We will show you how to create a Business Policies Document and how to customize to meet the individual needs of your practice. Upon completion of this course you will feel comfortable requiring your new client to review and sign a Business Policies Document and will be able to field questions related to your Business Policies Document. You will take comfort in knowing you are upholding the highest ethical standards set forth by our industry and will be able to address ethical concerns that may arise in your practice.
Please note: These are NCBTMB approved, self paced online home study courses and count as GENERAL home study credits.
*This class is offered On-Demand for individual enrollments.